Delivery
Cuddles and Hugs Ships worldwide. Please contact us before placing your order if outside the UK for shipping charges.
We charge £3.99 for delivery. Please allow 3-5 days.You can also choose to collect your order from our store at Larkhall
We are not responsible for items that have not been received or lost in post. We will inform the Royal Mail and await there response please allow 10 working days.
Returns
All online orders are entitled to a full refund should you change your mind.
You have 28 days from the day you received your order to return this to the address provide on your electronic invoice. We do not provide packing slip.
It must be returned in its original packaging with all the original tags & accessories.
We suggest that you take photographs of the items front and back, to ensure no misunderstandings. As we do the same on dispatch.
For returns please contact us by email info.cuddlesandhugs@gmail.com and we can provdide a returns label for a fee of £3.99